Privacy Policy
BAU Plant Hire Pty Ltd is committed to handling personal information responsibly and in a manner appropriate to its business operations.
This Privacy Policy explains what personal information BAU Plant Hire Pty Ltd may collect, how that information is collected, the purposes for which it is used, when it may be disclosed to others, how it is stored and protected, and how a person may request access to or correction of their personal information or raise a privacy concern.
1. Personal Information Collected
BAU Plant Hire Pty Ltd may collect personal information that is reasonably necessary for its business activities.
Depending on the circumstances, this may include:
- name
- business or company name
- phone number
- email address
- billing address
- site or delivery address
- job title or position
- identification and licence information where required
- payment, account, or transaction-related information
- records of communications, enquiries, quotations, and hire transactions
- website usage information and technical data collected through the website
BAU Plant Hire Pty Ltd does not collect personal information unless it is reasonably necessary for a legitimate business purpose.
2. How Personal Information Is Collected
Personal information may be collected in a number of ways, including when a person:
- submits an enquiry through the BAU Plant Hire Pty Ltd website
- contacts the business by phone, email, or text message
- requests a quotation
- enters into a hire agreement or related commercial arrangement
- provides information for delivery, collection, invoicing, or account setup
- applies to work with or contract to the business
- otherwise communicates or deals with BAU Plant Hire Pty Ltd
Information may also be collected automatically through the website, including through analytics tools, cookies, server logs, and similar technologies.
3. Purpose of Collection
BAU Plant Hire Pty Ltd collects, holds, and uses personal information for purposes including:
- responding to enquiries
- preparing quotations and proposals
- administering plant hire and related services
- arranging delivery and collection of equipment
- managing customer, supplier, and contractor relationships
- maintaining business and financial records
- meeting legal, regulatory, insurance, and contractual obligations
- improving website performance and understanding how the website is used
- protecting the business, its systems, and its assets
Personal information will generally only be used for the purpose for which it was collected, or for a related purpose that would reasonably be expected.
4. Website, Cookies, Analytics, and Form Security
The BAU Plant Hire Pty Ltd website may collect certain technical and usage information when a person visits the site.
This may include:
- IP address
- browser type
- device information
- pages visited
- date and time of access
- referring website or source
- general interaction with website content
The website may use cookies or similar technologies to support site functionality, security, and analytics.
BAU Plant Hire Pty Ltd may use third-party tools, including website analytics services and anti-spam or form verification tools, to better understand website traffic, protect website forms, and improve website performance.
Users may be able to limit or disable cookies through their browser settings; however, some parts of the website may not function as intended if this is done.
5. Disclosure of Personal Information
BAU Plant Hire Pty Ltd may disclose personal information where reasonably necessary for business operations, including to:
- employees, officers, or authorised representatives of the business
- service providers engaged to support business operations
- accountants, insurers, lawyers, advisers, and professional consultants
- payment processors, software providers, or IT service providers
- transport, logistics, maintenance, or operational contractors where relevant
- government, regulatory, or law enforcement bodies where required or authorised by law
BAU Plant Hire Pty Ltd does not sell personal information.
6. Storage and Security
BAU Plant Hire Pty Ltd takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Information may be stored in:
- electronic business systems
- email systems
- accounting or operational software
- controlled cloud-based platforms
- physical records where applicable
Access to personal information is restricted to persons who require it for legitimate business purposes.
Where personal information is no longer required, BAU Plant Hire Pty Ltd will take reasonable steps to destroy it or de-identify it, unless it is required to be retained by law or for a legitimate business purpose.
7. Direct Marketing
BAU Plant Hire Pty Ltd may use contact details to communicate with customers or prospective customers about enquiries, quotations, hire services, or related business matters.
BAU Plant Hire Pty Ltd does not engage in broad unsolicited marketing as a core business practice. If marketing communications are sent, reasonable steps will be taken to ensure recipients can request that such communications cease.
8. Access and Correction
A person may request access to personal information held about them, or request correction of information that is inaccurate, incomplete, or out of date.
Requests should be made in writing using the contact details below.
BAU Plant Hire Pty Ltd may require verification of identity before releasing or amending personal information.
Access or correction requests will be handled within a reasonable time. In some circumstances, access may be refused where lawful to do so.
9. Privacy Concerns
If a person has concerns about the handling of their personal information, they may contact BAU Plant Hire Pty Ltd using the details below.
Concerns should be made in writing and include sufficient detail to allow the matter to be properly assessed and responded to.
10. Contact Details
Privacy enquiries, access requests, correction requests, and privacy concerns may be directed to:
Director
BAU Plant Hire Pty Ltd
Email: info@bauplanthire.com.au
Phone: (08) 6285 0867
11. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, legal obligations, systems, or website services.
The current version published on this website is the version in force.